Effective Date: 2025
System: Web-based Ordering, Appointment Scheduling, and Inventory Management System

Business Details

Water Refilling Station: Kaylyz’s Water Refilling Station Laundry Shop: Mikaye’s Laundry Shop Address: 124 Gloria Diaz, BFRV Talon 2, Las Piñas, 1747 Metro Manila Mobile: 0977 213 8084 Landline: 02 711 831 84 Business Hours: Monday–Saturday | 8:00 AM–6:00 PM

2. Services We Provide

Through our system, you can:

• Order water refilling services and schedule laundry services
• Book appointments for water delivery and laundry pickup
• Pay securely via Cash or GCash
• Request refunds or reschedule services in line with our cancellation and return policy

3. Using Your Account

• You must be 18 or older to create an account.
• You are responsible for the confidentiality of your login details and all activities under your account.p
• We reserve the right to suspend accounts that misuse the system, provide false information, or engage in fraudulent activities.

4. Responsibilities

• Payments are accepted via Cash and GCash..
• A non-refundable ₱100 appointment fee is required to confirm your laundry service appointment. This will be deducted from your total service cost. Cancellations within 24 hours of the scheduled appointment will forfeit the fee.
• All prices are in Philippine Peso (PHP).
• For any billing issues, please contact us at [Insert Email Address].

5. Content and Conduct

• You may submit feedback, comments, and reviews.
• Do not post spam, hate speech, or illegal content.
• We may remove content or suspend accounts that violate these rules or misuse the system.

6. Privacy Policy – How We Use Your Data

What We Collect:

• What you provide: Full name, email, contact number, service details (e.g., water refilling quantity, laundry type), payment information.
• What we collect automatically: Device/browser info, IP address, basic usage data (for security and service improvement).
• What we don’t collect: Government IDs, health data, or your GCash credentials.

Why We Use Your Data:

• To process and fulfill orders and appointments.
• To verify and manage your account.
• To send updates about your orders, appointments, or policy changes.
• To improve the service and prevent fraud.

Who We Share It With:

• Payment providers (e.g., GCash).
• Service providers (e.g., hosting, email delivery).
• Authorities if required by law.
• We do not sell your personal data.

How Long We Keep It:

• As long as your account is active.
• As needed for legal, tax, and operational purposes.

Your Rights:

• Access, correct, or delete your account information.
• Opt out of marketing communications.
• Contact us for any concerns or changes to your data.

7. Security

We use encryption, secure logins, and other security measures to protect your personal data. While no system is 100% secure, we take reasonable measures to ensure the protection of your information.

8. Limitation of Liability

Our services are provided “as is.” We do not guarantee uninterrupted or error-free services. Our liability is limited to the amount you paid for services in the 3 days before a claim.

9. Modifications to Terms and Policy

We may update these Terms and Privacy Policy from time to time. You will be notified of changes via email or system messages. Continued use of the services after changes constitutes your acceptance of the revised terms

10. Contact Us

For questions, concerns, or requests regarding these Terms and Privacy Policy, please contact: Kaylyz’s Water Refilling Station and Mikaye’s Laundry Shop
Address: 124 Gloria Diaz, BFRV Talon 2, Las Piñas, 1747 Metro Manila
Mobile: 0977 213 8084
Landline: 02 711 831 84